Last updated: [ 11/24/25 ]

1. Introduction

Welcome to Willis Cargo (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://williscargo.com (the “Site”) and when you engage our moving and related services.

By using the Site or our services, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

a. Information You Provide Directly:

Name, email address, phone number, mailing address, moving origin/destination, service details (e.g., size of move, special items) when you request a quote or book with us.

Payment information (e.g., credit card, bank details) when you pay for services (handled securely).

Any other information you provide when you communicate with us (phone, email, form, chat).

b. Information Collected Automatically:

Device and browser information (e.g., IP address, browser type, operating system).

Usage data (pages visited, time spent on the Site, referring/exit pages).

Cookies and similar tracking technologies (see Section 4).

3. How We Use Your Information

We may use your information to:

Provide, operate, and maintain our services and the Site.

Respond to your requests, book your move, send confirmations, send reminders.

Improve our services and the Site, personalize your experience.

Send you marketing or promotional communications if you opt-in (you may opt out).

Comply with legal obligations, resolve disputes, enforce our agreements.

4. Cookies and Tracking Technologies

We and our third‐party service providers use cookies and similar technologies to collect usage data and improve the Site. You can disable cookies in your browser settings, but doing so may impact the functionality of the Site.

5. Disclosure of Your Information

We may share your information with:

Service providers who perform functions on our behalf (e.g., payment processors, email service providers, cloud hosting).

Affiliates and business partners (only as needed to provide you services).

Legal and regulatory authorities when required by law or to protect our rights.

In the event of a merger, acquisition, or sale of assets, your information may be transferred (with notice).

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no online transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Policy, including any legal or accounting requirements.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

Accessing and obtaining a copy of your personal information.

Correcting inaccurate or incomplete data.

Deleting your personal information.

Withdrawing consent for processing that relies on consent.
To exercise any of these rights, please contact us at the email below.

9. Children’s Privacy

Our services and the Site are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will take steps to delete it.

10. International Transfers

If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Site and providing your information, you consent to such transfers.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last updated” date. We encourage you to review this Policy periodically.

12. Contact Us

If you have questions or concerns about this Policy, please contact us:
Email: [email protected]
Phone: (916) 758-9231